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Why is Market Sharx different than other "Ecommerce
Software" I've seen?
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Most ecommerce providers use template
based solutions or generic shopping cart software that allow you to add
basic shopping features to a product list. While these may be sufficient
to provide very basic ecommerce, these solutions lack flexibility and customization
to your unique needs.
Our approach is different. We custom
design each ecommerce store with its own unique look and
feel, integrate the
ecommerce store
features you
need based on your unique business needs and give you all
the tools you need to easily manage and administer your website on a
daily basis.We make sure to provide with all of the tools necessary for
professional online sales and success online.
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Do I need a Merchant Account?
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You do not need a merchant account to sell
online. We can integrate your store with alternative payment methods such
as PayPal or e-checks or other similar payment options.
However, we do recommend you accept credit cards with your own merchant
account. It is a good idea to accept credit cards since 85% of all online
purchases are made using credit cards! We are fully compatible with all
of the major and reputable merchant account providers. We will help you
obtain your own merchant account quickly, call us for more details.
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Who will be hosting my store?
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Your ecommerce store can be hosted at
the hosting server of your choice provided it is compatible with our system
or we can host your store through one of our reliable hosting partners.
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What are the costs of setting up a new store?
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Please see our pricing section for details.
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What type of
security do you provide for online transactions?
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Your webstore will require an SSL security certificate.
SSL certificates can be purchased from various vendors and usually costs
between $50 to $300 per year depending on the certificate you choose.
Based on your needs and products, we will recommend the best SSL
certificate for your store.
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How long does it take to setup my store?
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The setup, design and programming of your store depends on
the features your store will require, the number of products you feature in
your store and the complexity of your product line and order process.
Some stores can be completly setup and ready to sell online within 3 to 4
weeks while other may require up to 6 weeks.
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Will I need to contact you to make changes to my
store?
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No. We provide you with easy to use tools to make changes
to your prices, products, categories, shipping methods, discounts,
payment types, product descriptions and much, much more. All
modifications can be made from your back office control panel from any
computer connected to the Internet!
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Do you have a Reseller Program?
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Yes. Please email us here for details.
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How will Internet shoppers find my store?
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There are many ways for internet shoppers to find your
store. Search engine submission, pay-per-click advertising, search engine
optimization, online public relations and newsletters are all a part of
the mix with successful e-business.
Once your website is completed, we can help effectively increase your
online visibility and drive more customers to your online store. For
detailed information on our online marketing services, please visit the online marketing page.
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Do I need to know HTML to manage my store?
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No. HTML knowledge is not required to run
store. You do not need to understand HTML or any other programming
languages to maintain your store either. All your store maintenance can
be made from your back office control panel from any computer connected
to the Internet!
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Why does
MarketSharx.ca convert more sales?
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Our online stores are built and designed with your online customer
in mind. Every aspect of our design and programming ensures that
customers can find and purchase your products in fewer clicks and without
any confusion. Our advanced shopping cart tools and ecommerce features
power your website with more ways for your customers to quickly find and
buy your products, driving more sales and repeat business.
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Is there a limit to the number of products I can
sell with the Dextel System?
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There is no limit to the number of products you can sell.
Some clients sell one product while others sell more than 50,000. Our
ecommerce stores are completly scalable and will grow with you.
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May I have my
own domain name?
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Yes, your store belongs to you and will
feature your products exclusively. Your store WILL be on your own domain www.yourdomain.com.
Your store will NOT be an extension or sub-domain of the
Dextel.net.com domain.
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How am I notified of new orders?
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For every order, your store sends an "order
confirmation" e-mail both to you and your customer. From there, you
may log into your site and check your order details or print an invoice.
Orders and customer information are stored in your database so you can
easily search for past orders by order number or date range.
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Can my orders
be sent directly to my dropshippers?
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Yes, we can customize full dropship
integration. Products can be associated with a particular dropshipper. Each
order can be sent to the proper dropshipper for fulfillment.
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Does
MarketSharx.ca offer web design services, logo creation or Web Promotions
Services?
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Yes, Market Sharx maintains a professional
design staff to fulfill all web site design and logo creation needs: click
here for more info.
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Can customers
log into the site to view the status of an order?
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Yes, we can offer your customers the ability
to log into your site to view the status of their recent orders.
With this customer tracking feature your customers can track packages via
major carriers such as USPS, UPS or FedEx directly from your site. Your
customers may also log into your site from the order confirmation e-mail
sent by your store.
This feature significantly reduces call volume and enhances customer
support. These features can be added or not if you do not wish to use
them.
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Do you have any further questions,
please feel free to contact
us.
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